We understand how valuable your personal information is. Protecting your privacy is our top priority at 399bwt. Reading this policy will help you understand exactly how we use and safeguard your data.
399bwt strictly upholds these core principles to protect your personal information.
399bwt never sells your personal information to third parties. Your data is used solely to improve our services.
All data transmissions are protected with 256-bit SSL encryption. Your password and payment details are completely secure.
We collect only what is necessary. We do not ask for excessive or irrelevant personal information.
You have full control to view, correct, or delete your personal data at any time. Simply reach out to our support team whenever you need.
Your information is stored in secure data centers that undergo regular security audits.
No promotional messages will be sent without your consent. You can opt out of marketing communications at any time.
Certain information is collected as a natural part of registering and using the 399bwt platform. We only retain what is necessary to deliver the best gaming experience and keep your account secure.
| Types of Data | Example | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID | During registration and KYC verification |
| Contact Information | Mobile number, email address | At the time of account creation |
| Financial Information | BKash/Nagad number and transaction history | At the time of deposit and withdrawal |
| Device Information | IP address, browser, and device type | Automatically on every login |
| Usage Data | Game history and session duration | While using the platform |
Please Note: 399bwt will never ask for your password over the phone or in chat. If anyone asks for it, that is a scam — please report it to us immediately.
399bwt uses your information only for specified purposes. Your data is never used beyond what it was collected for.
If you no longer wish to receive marketing messages, you can opt out at any time through our support team. This will not affect your access to our services in any way.
399bwt never sells your personal information to third parties. In certain limited situations, however, some information may be shared on a restricted basis.
Rest Assured: Outside of the situations listed above, 399bwt will never share your information with any advertiser, data broker, or unauthorized party.
399bwt uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser that help improve your experience.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working.
399bwt has put multiple layers of security in place to keep your information safe — covering not just technical measures but strict organizational protocols as well.
Your role: Use a strong password, avoid reusing it across multiple sites, and log out when your session ends.
399bwt believes every user should have full control over their own data. The rights listed below are yours, and we are committed to respecting them.
You can request to know what information we hold about you.
You can request corrections to inaccurate or outdated information at any time.
When an account is closed, all data will be deleted except what is required to meet legal obligations.
You may request that the use of your data be restricted to specific purposes.
You can request a copy of your data in a clear, readable format.
You can unsubscribe from promotional messages at any time.
399bwt does not retain your information longer than necessary. Data is kept for as long as your account remains active. After account closure, certain information may be retained for up to 5 years to meet legal and regulatory obligations.
Once the retention period expires, data is securely deleted or anonymized.
399bwt is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor has created an account, that account will be immediately closed and all associated data deleted.
A note for parents: If your child has accidentally created an account on 399bwt, please contact our support team right away.
399bwt may update this Privacy Policy when necessary. For significant changes, you will be notified via your registered mobile number or email, and a notice will be displayed on the platform.
For any questions, complaints, or requests regarding the Privacy Policy, please contact our support team. We aim to respond within 48 hours.
Support Email: [email protected]
Support Hours: 24 hours a day, 7 days a week
Language: Bengali and English
Write in the subject line: "Privacy Request"
This Privacy Policy was last updated on 1 January 2026.
The most common privacy questions our users ask.
Your privacy is fully protected at 399bwt. Join hundreds of thousands of trusted members and enjoy safe gaming.