399bwt Terms & Conditions — Your Rights & Responsibilities

1 General Terms & Conditions

These terms and conditions apply to the 399bwt platform and all its services. By using the 399bwt website or mobile application, you are considered to have automatically accepted these terms. If you do not agree, please refrain from using the platform.

399bwt operates an online gaming platform for users in Bangladesh. All our services are conducted within a lawful framework, and ensuring the highest level of user security is our top priority.

• These terms are governed by and construed in accordance with the laws of Bangladesh.
• Users must be at least 18 years of age.
• The platform may not be accessed from regions where online gaming is prohibited by law.
• 399bwt services are intended for personal entertainment use only.

2 Account Registration & Verification

Providing accurate and complete information is mandatory when creating an account on 399bwt. Registering with false or incorrect details may result in your account being suspended or terminated at any time.

Each individual may only open one account. Opening multiple accounts using the same device, IP address, or payment method is strictly prohibited. If 399bwt detects such accounts, immediate action will be taken.

• You must provide your correct name, date of birth, and mobile number when registering.
• Keeping your account password confidential is your own responsibility.
• KYC verification using a national ID or passport must be completed before making a withdrawal.
• Accounts may not be transferred or sold to another person.
• If suspicious activity is detected, 399bwt may temporarily suspend the account.

3 Bonuses & Promotional Offers

399bwt regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which you should read carefully before claiming. By accepting a bonus, you automatically agree to its associated terms.

• The welcome bonus is available to new members only and applies to the first deposit.
• Bonus funds cannot be withdrawn directly; they become withdrawable only after the specified wagering amount has been met.
• You generally have 30 days to meet the wagering requirements.
• Any attempt to claim the same bonus more than once will result in the bonus being cancelled.
• Separate terms apply to VIP program bonuses.
• 399bwt reserves the right to modify or cancel any bonus offer at any time.

4 Deposits, Payments & Withdrawals

399bwt currently supports deposits and withdrawals via bKash, Nagad, and Rocket. Minimum and maximum limits apply to each transaction.

• Minimum deposit: BDT 200.
• Minimum withdrawal: BDT 500.
• Withdrawals are typically processed within 1–24 hours.
• KYC verification must be completed before processing any withdrawal.
• Withdrawals must be made using the same payment method used for the deposit.
• If a suspicious transaction is detected, additional time may be required for verification.

If there is a delay in payment processing, please contact our support team. Delays are usually caused by banking or payment gateway issues beyond 399bwt's control.

5 Prohibited Activities

399bwt is committed to maintaining a fair and safe gaming environment. The activities listed below are strictly prohibited and will result in permanent account closure.

• Creating multiple accounts or using another person's account.
• Using bots, automated scripts, or any third-party software.
• Abusing bonuses or engaging in bonus arbitrage.
• Any activity related to money laundering or funds of illegal origin.
• Attempting to manipulate the platform's security systems or the outcome of any game.
• Harassing or defrauding other users.
• Exploiting system vulnerabilities or bugs.

6 Account Closure, Suspension & Modifications

Users may close their account at any time by contacting the support team with the request. We recommend withdrawing any remaining balance before proceeding with account closure.

• In the event of a terms violation, 399bwt reserves the right to close an account without prior notice.
• Under our responsible gaming policy, users may place their own account on a temporary break.
• To make any changes to your account details, please contact the support team.
• Inactive accounts (no activity for 12 months) may be declared dormant.

7 Intellectual Property Rights

All content on the 399bwt website and app — including logos, designs, graphics, text, and software code — is the intellectual property of 399bwt. Copying, modifying, or distributing any of this content without prior written permission is not allowed.

Users may use platform content for personal and non-commercial purposes only. Any commercial use requires separate written permission from 399bwt.

8 Limitation of Liability

399bwt strives to keep the gaming experience uninterrupted, but technical issues, internet outages, or other factors may occasionally cause service disruptions. 399bwt's liability in such situations is limited.

• 399bwt is not responsible for game results affected by internet disconnection.
• 399bwt is not directly liable for issues caused by third-party payment gateways.
• Users bear full responsibility for any financial losses incurred through gaming.

9 Dispute Resolution

For any disputes or complaints, please contact our support team first. We aim to respond within 48 hours. If the issue cannot be resolved through support, it may be escalated to a higher level.

• In all disputes, the decision of 399bwt shall be considered final.
• In the event of a dispute over game results, server logs will be treated as the final authority.
• Any applicable legal disputes will be resolved in the courts of Bangladesh.

10 Contact & Support

If you have any questions about the terms and conditions, our support team is always ready to help. Our Bangla-speaking support team is available 24 hours a day, 7 days a week.

These terms and conditions were last updated on January 1, 2026. Any future changes will be communicated on the platform and to your registered email address.